🚀 Key Responsibilities

1. Community Engagement & Moderation

• Lead 24/7 community engagement across Telegram, Discord, and other channels.
• Moderate discussions, ensuring productive, spam-free, and FUD-resistant environments.
• Foster relationships with top contributors, traders, and influencers in the space.

2. Community Growth Strategy

• Develop and execute data-driven growth tactics to expand reach.
• Implement referral programs, incentive structures, and gamification to boost engagement.
• Identify and onboard key opinion leaders (KOLs) to amplify brand presence.

3. Marketing Campaigns & Events

• Plan AMA sessions and exclusive alpha-sharing events.
• Collaborate with influencers for co-marketing initiatives.
• Track and optimize campaign performance using social KPIs.

4. Complaint Handling & Feedback Loop

• Serve as the first responder to user complaints and concerns.
• Document and escalate critical issues to product teams.
• Gather user feedback to shape platform improvements.

5. Social Media Management

• Schedule and optimize posts via Sprinklr (Twitter, LinkedIn, Instagram, TikTok etc..).
• Monitor real-time trends and adapt content strategy accordingly.